Privacy Policy

SR Pro Plus Tech Solutions ("we", "us", "our") is a digital studio based in Bengaluru, India. This Privacy Policy explains what personal information we collect when you visit srproplustechsolutions.com, contact us, book a call, or engage us for services, and how we use, share, and protect that information.

By using our website or services, you agree to the practices described in this Policy. If you do not agree, please discontinue use of the site and our services.

We only collect what we genuinely need to deliver and improve our services:

• Contact details you submit through forms — name, email address, phone number, and any message or project details you share.
• Booking details when you reserve a strategy call — the date and time slot you select, plus the contact details above.
• Account data if you sign in to a restricted area — email address, authentication tokens, and role information.
• Technical data automatically collected by our hosting and analytics providers — IP address, browser type, device, referring URL, pages viewed, and timestamps.
• Cookies and similar technologies used to keep you signed in, remember preferences, and measure aggregate site performance.

We do not knowingly collect sensitive personal data (financial account numbers, government IDs, health information) through this website. Please do not submit such information through our forms.

• Respond to inquiries and provide proposals.
• Schedule, confirm, and follow up on consultation calls and project meetings.
• Deliver, support, and improve services you've engaged us for.
• Send transactional emails — booking confirmations, account notifications, and service updates.
• Maintain security, detect abuse, and comply with our legal obligations.
• Understand how the site is used so we can improve content and performance.

• Performance of a contract — to provide services you've requested or signed up for.
• Legitimate interests — to operate, secure, and improve our website and services.
• Consent — where required (e.g., non-essential cookies). You can withdraw consent at any time.
• Legal obligations — to comply with applicable tax, accounting, and regulatory requirements.

We never sell your personal data. We share it only with:

• Trusted service providers who host our infrastructure, send transactional emails, store backups, and provide analytics — all bound by confidentiality and data-protection terms.
• Authorities when required by law, court order, or to protect our rights, users, or the public.
• Successors in the event of a merger, acquisition, or restructuring — with continued protection of your data.

We retain personal data only for as long as necessary to fulfil the purposes described above, comply with our legal obligations, resolve disputes, and enforce our agreements. Inquiry messages are typically retained for 24 months unless you request earlier deletion.

We use industry-standard safeguards — TLS encryption in transit, encrypted databases at rest, role-based access control, audit logging, and regular review of permissions. While no system is completely secure, we work to protect your information and notify you of material breaches as required by law.

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Request deletion ("right to be forgotten") subject to legal limits.
• Object to or restrict certain processing.
• Receive your data in a portable format.
• Withdraw consent at any time where consent is the basis for processing.

To exercise any of these rights, email us at srproplustechsolutions@gmail.com. We respond within 30 days.

We use a small number of cookies and local storage entries: strictly-necessary cookies for authentication and form submission, and aggregate analytics to understand site usage. You can block or delete cookies through your browser settings; some site features may not function correctly without them.

Our service providers may process data outside your country of residence, including in the European Union and the United States. Where we transfer personal data internationally, we rely on appropriate safeguards such as Standard Contractual Clauses.

Our services are not directed to children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

We may update this Policy from time to time to reflect changes in our practices or for legal reasons. The "Last updated" date at the top of this page indicates when the latest changes were made. Material changes will be highlighted on this page.

Questions about this Privacy Policy or how we handle your data? Email srproplustechsolutions@gmail.com or visit our contact page.